Frequently Asked Questions
Everything you need to know about our 3D printers, filaments, and shipping policies.
What is the standard shipping time for 3D printers and parts?
We offer domestic shipping across the USA. Standard orders are typically processed within 1-2 business days, with delivery taking 3-7 business days depending on your location.
Do your printers come with a manufacturer warranty?
Yes, all 3D printers sold by 3D Printing USA come with a standard 1-year limited manufacturer warranty covering defects in materials and workmanship.
Can I return opened filament or resin?
To ensure quality control and prevent moisture contamination, we only accept returns on filament and resin if the vacuum seal is unbroken and the packaging is original.
Do you offer technical support for machine assembly?
Absolutely. Our US-based technical team is available via email and live chat to assist you with the setup, leveling, and initial calibration of your new 3D printer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer financing options through Affirm for high-end industrial equipment.
Are your replacement parts genuine or third-party?
We stock both original equipment manufacturer (OEM) parts and high-quality certified third-party upgrades. Each product listing clearly specifies the brand and compatibility.